MEKA AFTER-SALES SERVICES KEEP CLIENTS AHEAD OF SCHEDULE

"Meka is a professional solution-oriented brand with a focus on crushing and screening machinery, plants that require expertise and strong and active organization in design, production, and especially after-sales services."

THE IMPORTANCE OF AFTER-SALES SERVICES

Our crushing and screening plants and equipment supporting the construction and mining sector are used for production jobs usually assigned to contractors. The production is calculated as hourly, so the most important goal for customers is to fulfil the contracted works in time to avoid heavy penalties. Unfulfilled jobs cause a loss of prestige and money that can have a significant impact on a company. All crushing and screening plants and equipment manufactured by Meka satisfy our customers and provide top quality without risk of failure. The most important reason behind this achievement is our after-sales support, complementing our high-quality manufacturing process. To understand this factor, we should look at Meka’s strategy.

THE IMPORTANCE OF AFTER-SALES SERVICES
LOCAL PARTNERS

LOCAL PARTNERS

Meka provides support for after-sales service and spare parts in 14 countries with our network of local partners. We are able to respond to our customers’ needs and find solutions in just a couple of hours. Our partners keep spare part stocks on hand so they are always ready for servicing with their experienced technical staff. Meka engineers and technical experts provide training periodically to inform technical staff about new developments and new technologies, and share our experiences to find the most convenient solutions in the shortest amount of time.

100% customer satisfaction

As Meka, we have thoroughly analysed the requirements of the crushing and screening sector. We will continue to be the leader in after-sales service with our 100 percent customer satisfaction mentality, adopted by every member of our team.

100% customer satisfaction